As former teachers, our Teacher Success Team understands just how important quick and reliable support is. Your time is limited, we totally get it!
Here at NextLesson, we offer multiple support options so that you can find the right fit for you when you’re looking for a little extra help.
NextLesson Help Center
Our Help Center is composed of various articles on several different topics. There is a good chance you will find an answer to your question here.
You can browse help articles by user type (Teacher, Student, Administrator, Parent) and then topic (Getting Started, Performance Tasks, InterestID, etc.) Articles contain step by step directions, supporting images, links to PDF’s, videos and more.
While it is always fun to attend live professional development sessions, we ensure that we always post our webinar recordings so that you can do professional development on your own time, whenever it is convenient for you.
NextLesson’s 30 minute webinars are a quick way to learn how to incorporate pedagogical approaches into our variety of resources and tools. Learn from our team of veteran teachers and administrators, as well as guest speakers, and walk away with tips and tricks you can implement immediately in your own classroom or at your own site.
1:1 Video Calls with our Teacher Success Team
Sometimes it is just easier to get the support you need 1:1 with a NextLesson team member. We provide 1:1 video support to any teacher seeking it. During these 1:1 sessions we share our screen to walk you through answering your specific questions, tutorials on lesson types, tools, or features, provide training on getting started, and so much more.
It’s super easy! Simply click on the appropriate link below to be connected with our calendar and availability. Pick a time that works for you, leave us a note about what you need more help with, and we will meet you in Zoom at the scheduled time. That’s it!
As always, we can also be reached via email. Our support team will be able to assist you in answering any questions you might have.
To expedite our response, be sure to leave as much detail as possible in your support message. Anything you think might be helpful will save us time when looking into your account and get an answer to you even quicker!